
Rooted Cosmetics' 8 Partnership Promises
Learn how our simple but powerful approach to cosmetics contract manufacturing means we are the antidote to inflexible manufacturers who don't put customers' needs first. Our agility, scalability and experience means we are able to offer customers of all sizes the following promises.
1. The Fair-Value Promise
We guarantee pricing that gives your brand more margin without sacrificing quality.
If a like-for-like UK manufacturer offers a better commercial deal (same formula, same specification, same quantities), we will beat it.
2. The Flexibility Promise
We guarantee flexible order sizes and agile production.
Whether you need a small batch to test or a larger run to scale, we adapt: no rigid MOQs, no penalties, and no unnecessary restrictions.
3. The Owner-Led Service Promise
You will always have direct access to the owners.
No ticketing queues, no generic inboxes, no disappearing account managers. If you need answers, support, or escalation, you get the decision-makers.
4. The Responsiveness Promise
We guarantee replies by the end the same business day, but usually we're much faster.
You’ll never chase us. Clear, quick communication is part of the service.
5. The Lead-Time Transparency Promise
If we commit to a lead time, we stand by it.
If anything changes, you’ll know immediately - no surprises, no excuses.
6. The Quality Integrity Promise
Every batch meets the standards we promise or we fix it at our cost.
There's no “we were close enough” here. Every product is tested, compliant, and consistent.
7. The Ease-of-Doing-Business Promise
We design every step to be simple, frictionless, and human.
Clear quotes. Transparent pricing. Straightforward sampling. A manufacturer that genuinely makes life easier.
8. The Partnership Promise
We treat your business like our own.
We proactively look for ways to save you money, improve your products, or speed up your growth. Because your success drives ours.
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Speak with our team today and see how we're creating beauty differently.
We’re creating beauty, differently.
